IETQAN

Guiding Principles

At IETQAN, our technical capability is only as strong as the principles behind it.

The following values, code of conduct, and operational guidelines define the standards we hold ourselves to, not because we are required to, but because they reflect who we are.

Values

These five hold regardless of the client, the assignment, or the result.

  • Integrity and ethics

    We report what we find. A result that is inconvenient for a client is still the result we issue.

  • Impartial counsel and validation

    We hold no commercial stake in the outcome of any test. Threats to our independence are identified, recorded, and open to audit.

  • Customer focus

    We work to your regulatory deadline, and we tell you up front what a submission will need rather than after the fact.

  • Shared knowledge and continuous learning

    Standards are revised. Our team trains against the current revision, and we pass what changes back to you.

  • Transparency

    Method, scope, and limitations are stated on every report, so anyone reviewing it can see exactly what was done.

Code of Conduct

  • Wekeep

    the interests of our clients as our highest priority.

  • Weaccept

    only those assignments we are qualified to perform.

  • Werefuse

    all assignments in which we have a conflict of interest.

  • Weadhere

    to and maintain the professional standards required.

  • Weact

    with good faith, honesty, and fairness.

  • Werespect

    the confidentiality of all business and personal information.

  • Wedeliver

    professional and unbiased advice.

  • Weissue

    reports that are accurate records of actions taken, in line with our best practices.

Guidelines

Impartiality
We proactively identify and address situations where our independence or impartiality could be compromised, and we handle them openly and transparently.
Reporting
Our reports and certificates accurately state actual findings, professional opinion, and results obtained, with nothing modified or omitted.
Quality management
Through our Quality Management System, we ensure that all of the above rules are consistently applied across all assignments.
Conflict of interest
Our personal activities and relationships must not conflict — or appear to conflict — with the interests of IETQAN or its clients.
Client confidentiality
All client information received in the course of providing services is treated as strictly confidential and is subject only to authorised disclosure.
Proprietary information
IETQAN’s technical information, systems, and know-how are proprietary assets stored in designated secure areas and disposed of securely.
Anti-bribery
We reject all forms of bribery and prohibit the offering, giving, or acceptance of gifts or inducements in any form, direct or indirect.

Confidentiality Declaration

All personnel and associates engaged by IETQAN are required to treat as strictly confidential all documentation and information provided by IETQAN or any of its clients. Except as required by law or in demonstrating conformance with national accreditation requirements, no documentation may be copied or information disclosed to any third party without the prior written consent of the client. All proprietary rights are fully protected.

All personnel understand what constitutes a conflict of interest or inducement, and are required to report any such occurrence to IETQAN management immediately.